Danny O'Neill - Finding the perfect customer발음듣기
Danny O'Neill - Finding the perfect customer
No matter how beautiful and cool and neat your lemonade stand is, if there aren't any people around, you're not going to do very well.발음듣기
That's marketing. I think in a broad society there's this notion, "I just need to get open. I just need to get open," whether it's a store, a restaurant, or an internet site today.발음듣기
They just think that when they open that storefront or open that website the world's going to come find them.발음듣기
I need to put myself front and center, and have a compelling product, and a compelling story for you to be able to make that risk and buy my coffee.발음듣기
In the early '90s, and even to some extent right now, we're kind of an immature industry, and we're snobby, and we're pretentious.발음듣기
If you were a discerning customer interested in quality coffee, I didn't really care where you were sitting; if you were at a coffee house or a grocery store.발음듣기
Women buy 75% of the coffee, and women do 75% of the shopping, and women are in the grocery stores.발음듣기
So, we didn't get caught up on all those fools and arguments in my mind, about where quality coffee should be sold. It worked out really well.발음듣기
We didn't know it at the time, but we were establishing ourselves in these various market channels. It was complicated.발음듣기
That is a steal. I'm going to sell to the people who love the taste of coffee and love coffee.발음듣기
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